Emerald Collection

30-Day Returns

You can easily return or exchange your order within 30 days, no questions asked

Waterproof Jewelry

Made for everyday wear, no tarnish or fading

Safe For Sensitive Skin

Hypoallergenic, Nickel-free & Lead-free

Frequently asked questions

How can I reach you?

We are always here to help! Whether you have a question about your order or just want to chat about our jewelry, get in touch.

Customer service hours:
Mon - Sat: 9:00 AM - 5:00 PM (EST)

Email us at: support@madisonscollective.com

How long do I have to return my order?

We offer a 30-day return policy. Simply email us within 30 days of receiving your item and we will start the return for you. Full details are in our refund policy.

Is your jewelry durable? Will it tarnish?

Yes. Our jewelry is made for everyday wear. It is waterproof and will not tarnish or fade with regular wear. Where we have material details for a piece, they are listed in its description.

Which payment methods do you accept?

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay and Shop Pay.

Do you offer free shipping?

Every piece is free. You only pay tracked shipping, which starts at $20.95 and depends on how many pieces you order. The exact cost is shown at checkout before you pay. See our shipping rates. We email your tracking number as soon as your order ships.

Want to know something else? We're happy to help:

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